REFUND POLICY
CANCELATION AND REFUND POLICY
Should a student be terminated or cancelled for any reason, all refunds will be made according to the following
refund schedule:
1.Cancellation can be done in person, by electronic mail, by certified mail, or by termination.
2.AII monies will be refunded if the school does not accept the applicant or if the student cancels within three (3)
business days after signing the enrollment agreement and making the initial payment.
3.Cancellation after the third business day, but before the first class, will result in a refund of all monies paid, with
the exception of the registration fee (not to exceed $150.00).
4.Cancellation after attendance has begun, through 40% completion of the program, will result in a Pro Rata
refund computed on the number of hours completed to the total program hours.
5.Cancellation after completing more than 40% of the program will result in no refund.
6.Termination date. In calculating the refund due to the student, the last date of actual attendance by the student
is used unless earlier notice is received.
7.Refunds will be made within 30 days of termination of student's enrollment or receipt of cancellation notice from the student.
8. lf for any reason the school cancels a course, refunds will be made within 30 days and or students will be given a later date if the course is postponed to a later date
Complaint/Grievance Process
Should a student have a concern, complaint, or grievance, he or she should first address the instructor. Instructor must notify administration and Director. If the problem or complaint remains unresolved, the student can contact the following:
Commission for Independent Education
325 W Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
850)-245-3200 or toll-free (888)-224-6684
ONLINE TRAINING
Due to COVID -19 we have adopted Hybrid program to be available as a second option to students who wish to complete programs from home. This program allows students to register an account via zoom. Students can preform
Addendum
In addition to the student's contract to include all the information related to the conversion of the programs with a distance education component.
OUR INSTITUTION notifies that it has received authorization from the Florida Department of Education to change all previously approved programs, using only the inclusion of the distance education component, but maintaining the same duration of the program or the content of the curriculum.
This change will permanently allow students to receive the education using the distance education model as they have done so far, thanks to the provisional authorization received since April of this year to offer themselves as an alternative to the emergency caused by the COVID-19 pandemic. Given the positive results observed since the beginning of the program in relation to the attendance and academic achievement of the students and the uncertain future of the completion or possible arrivals of other health or perhaps atmospheric phenomena, the institution permanently requested authorization from the Florida department of education permanently convert their programs to ensure the education of current and upcoming students.
This change will not represent for the student; an additional charge for identity verification in distance classes, nor an increase in study costs already established in your contract, nor a change in academic content, nor a change in your termination date.
The following items are important to communicate to students as part of our guidance responsibility through our distance education policy.